Information about the company that processes your data:
Name: PERFORMANCE YARNS EOOD
EIK/BULSTAT: 203393443
Headquarters and management address: Osvobozhdenie Blvd. 37, 6100 Kazanlak, Bulgaria
Correspondence address: Osvobozhdenie Blvd. 37, 6100 Kazanlak, Bulgaria
Phone: +35943163015
Email: customersupport@performanceyarn.com
Website: https://performanceyarn.com
Information about the competent supervisory authority for the protection of personal data
Name: Personal Data Protection Commission
Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: 02 915 3 518
Website: www.cpdp.bg
PERFORMANCE YARNS EOOD (hereinafter referred to as “Administrator” or “Company”) carries out its activities in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons in relation to the processing of personal data and on the free movement of such data. This information is intended to inform you about all aspects of the processing of your personal data by the Administrator and the rights you have in relation to this processing.
Where and how do we store your data?
The personal data you provide us is transmitted via an encrypted connection and stored in a secure database located on the servers of SuperHosting.BG Ltd.
We have taken the necessary technical and organizational measures to limit unlawful access to personal data provided by you, provided for in accordance with the General Data Protection Regulation (GDPR), which applies from 25.05.2018.
We make all reasonable efforts to ensure that your data is kept completely confidential and there is no risk of information about you being acquired by persons who do not have the right to receive it.
Basis for collecting, processing and storing your personal data
Art. 1. The administrator collects and processes your personal data in connection with the use of the havlia.com electronic store and the conclusion of contracts with the company on the basis of Art. 6, para. 1, Regulation (EU) 2016/679 (GDPR), and more specifically on the following grounds:
- Express consent received from you as a customer;
- Fulfillment of the Administrator’s obligations under a contract with you;
- Compliance with a legal obligation that applies to the Administrator;
- For the purposes of the legitimate interests of the Administrator or a third party;
- Purposes and principles in the collection, processing and storage of your personal data
Art. 2. (1) We collect and process the personal data that you provide us in connection with the use of the electronic store and the conclusion of a contract with the company, including for the following purposes:
- creating a profile and providing full functionality when using the online store;
- conclusion and performance of a contract at a distance;
- individualization of a party to the contract;
- accounting purposes;
- statistical purposes;
- protection of information security;
- ensuring the performance of the contract for the provision of the relevant service.
- sending a newsletter;
What types of personal data does our company collect, process and store
Art. 3. (1) What personal data do we process?
We will process the following categories of personal data:
- contact information such as name, address, email and telephone number
- information and payment history
- order information
- e-mail newsletter subscription information
- username
- shopping history
- added favorite products
- added products for comparison
(2) The company performs the following operations with the personal data provided by you for the following purposes:
- Registration of a user in the e-store and execution of a remote purchase and sale contract – the purpose of this operation is to create a profile for using the e-store to purchase goods and provide contact details for delivery of purchased goods. Registering and creating an account to use the online store is not a mandatory step of providing the service and it is available to a large extent without creating an account.
- Conclusion of the impact assessment: Based on the impact assessment carried out, the operation “Registration of a user in the e-store and execution of a contract of purchase and sale at a distance” is permissible to carry out and provides sufficient guarantees to protect the rights and legitimate interests of the subjects of the data in accordance with the requirements of the GDPR.
- Conclusion and execution of a commercial transaction with a customer or partner – the purpose of this operation is the conclusion and execution of a contract with a commercial partner or customer and its administration. Given the limited scope of personal data collected, it is not necessary to carry out an impact assessment of the operation.
- Sending a newsletter (newsletter) – the purpose of this operation is to administer the process of sending newsletters to customers. Given the limited scope of personal data collected, it is not necessary to carry out an impact assessment of the operation.
- Exercising the right of refusal or making a complaint – the purpose of this operation is to administer the process of exercising the right of refusal or complaint by the customer. Given the limited scope of personal data collected, it is not necessary to carry out an impact assessment of the operation.
- Your personalizing data (email, name, etc.)
- Purpose for which the data is collected: 1) Making contact with the user and sending information to him, 2) for the purposes of user registration in the online store, and 3) for sending an information bulletin.
- Basis for processing your personal data – With the acceptance of the general conditions and registration in the electronic store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data – art. . 6, para. 1, b. (b) GDPR. Your data for sending a newsletter is processed based on your express consent – Art. 6, para. 1, b. (a) GDPR.
- Delivery data (names, phone, address, etc.)
- Purpose for which the data is collected: Fulfillment of the administrator’s obligations under the sales contract and delivery of the purchased goods.
- Basis for processing your personal data – With the acceptance of the general conditions and registration in the electronic store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data – art. . 6, para. 1, b. (b) GDPR.
(3) The administrator does not collect or process personal data relating to the following:
- reveal racial or ethnic origin;
- reveal political, religious or philosophical beliefs, or membership in trade unions;
- genetic and biometric data, health data or data about sex life or sexual orientation.
(4) The personal data are collected by the Administrator from the persons to whom they relate.
(5) The company does not perform automated decision-making with data.
Art. 4. The administrator can use the so-called “cookies” for the purposes of providing full functionality of the website, improving the user experience, statistical purposes, ease of access, etc., to which you agree by using our website.
Types of cookies we use:
- Required cookies
- These cookies are necessary for the correct operation of the website. With these cookies, we show you the information on our site in the correct language, and the prices – according to the currency and VAT for the respective country
- We use session cookies when you use the product filter feature to verify that you are logged in or have placed an item in your shopping cart.
- Analytical cookies
- We use third-party cookies to collect statistical and user data through analysis tools in order to optimize our site and present you with relevant marketing information. They show us which pages of our site you have viewed, whether you have visited our site through mobile or desktop device and other anonymous data. The maximum period we keep analytical data in Google Analytics is 50 months.
- Cookies for precision targeting
- These cookies contain information about how you have used our site and may be triggered by our advertising partners. These are dynamic Facebook Pixel and Google Adwords cookies.
The cookie settings you receive from our site can be made in the browser you use. Please note that if you restrict certain types of cookies, it is possible that our site does not work completely correctly and you may not be able to use its full functionalities.
To find these settings, you can also use the links below or use your browser’s “help” option for more details.
Internet Explorer cookie settings
To set third-party cookies, you can use this website:
https://www.youronlinechoices.com
Duration of storage of your personal data
Art. 5. (1) The administrator stores your personal data for a period not longer than the existence of your profile in the online store. After deleting your account, the Administrator takes the necessary care to delete and destroy all of your data without undue delay or to anonymize it (ie to make it in a form that does not reveal your identity).
(2) The administrator processes your personal data, which you have provided when placing an order without registration in the electronic store, until the order is completed, unless you have given your express consent when placing the order for your data to be processed for the purposes of improving the service, providing recommended content for you, individual terms, promotions, as well as for statistical purposes.
(3) The Administrator stores your personal data provided in connection with online orders for a period of 5 years for the purpose of protecting the Administrator’s legal interests in legal or administrative disputes with users of the online store.
(4) The Administrator notifies you in the event that the data storage period needs to be extended in order to fulfill a legal obligation or in view of legitimate interests of the Administrator or otherwise.
(5) The administrator stores the personal data that it is necessary to keep by virtue of the applicable legislation for the relevant stipulated period, which may exceed the period of existence of your profile in the electronic store or until the completion of the order.
Art. 6. The Administrator stores the personal data of its business partners for the period of performance of the contract, to comply with the legitimate interests and legal obligations of the Administrator, and this period may exceed the term of the concluded contract.
Transmission of your personal data for processing
Art. 7. (1) The administrator may, at his own discretion, transfer part or all of your personal data to processors of personal data for the fulfillment of the processing purposes to which you have agreed, subject to compliance with the requirements of Regulation (EU) 2016/679 (GDPR) .
(2) The administrator notifies you in case of intention to transfer part or all of your personal data to third countries or international organizations.
Your rights in the collection, processing and storage of your personal data
Withdrawal of consent to the processing of your personal data
Art. 8. (1) If you do not want the personal data provided by you to be processed for marketing purposes and receiving a newsletter, you can withdraw your consent to processing at any time by filling in the consent withdrawal form in Appendix No. 1 or by requesting in free text, and email it to us.
(2) After we receive your request, we will send you a letter with detailed instructions for your verification as a recipient of newsletters and a subject of the personal data for which withdrawal of consent has been requested, to the email address you have indicated for receiving newsletters and advertising messages . After successful verification, the processing of your personal data should be stopped.
(3) The withdrawal of consent does not affect the legality of the processing of personal data, which the Administrator has carried out up to this point.
Right of access
Art. 9. (1) You have the right to request and receive confirmation from the Administrator as to whether personal data related to you are being processed by sending a request in free text by e-mail.
(2) You have the right to access the data related to you, as well as the information related to the collection, processing and storage of your personal data.
(3) After we receive your request, we will send you a letter with detailed instructions for your verification as a subject of the personal data to which access is requested, to the email you used to register or place orders in the e-shop.
(4) After carrying out the verification, according to para. 3. Upon request, the Administrator shall provide you with a copy of the processed personal data related to you in electronic or other appropriate form.
(5) Providing access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in case of repetitive or excessive requests.
Right to rectification or completion
Art. 10. (1) You can at any time correct or fill in inaccurate or incomplete personal data related to you through the “Edit profile” option.
(2) You can correct or complete inaccurate or incomplete personal data related to you directly through your profile on the website or by making a request to the Administrator by email, using the form in Appendix No. 4 or by a request in free text.
Right to erasure (“to be forgotten”)
Art. 11. (1) You have the right to request from the Administrator the deletion of part or all of your personal data, and the Administrator has the obligation to delete them without undue delay, when any of the following grounds are present:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;
- You object to the processing of your personal data, including for direct marketing purposes, and there are no overriding legal grounds for the processing;
- the personal data were processed unlawfully;
- the personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to the Administrator;
- personal data were collected in connection with the provision of information society services.
(2) The administrator is not obliged to delete the personal data if it stores and processes them:
- to exercise the right to freedom of expression and the right to information;
- to comply with a legal obligation that requires processing provided for in EU law or Member State law that applies to the Administrator or for the performance of a task in the public interest or in the exercise of official
- powers conferred on him;
- for reasons of public interest in the field of public health;
- for the purposes of archiving in the public interest, for scientific or historical research or for statistical purposes;
- for the establishment, exercise or defense of legal claims.
(3) In order to exercise your right to be forgotten, it is necessary to send by e-mail a request to delete your personal data that the Administrator processes, by filling in the form in Appendix No. 2 or by a request in free text, after which the Administrator will send to the email you used to register or place orders in the e-store, a letter with detailed instructions for your verification as a user of the store and the subject of the personal data for which deletion is requested.
(4) After we have verified the identity of the person who made the request and the person to whom the data relates in accordance with the instructions sent to you, we will delete all data that we process about you in accordance with para. 3.
(5) If there is an order made by you or another legal reason to refuse your request to be “forgotten” – we will inform you about this in detail and in a timely manner.
Right to limitation
Art. 12. You have the right to request the Administrator to restrict the processing of data related to you when one of the following applies:
- the accuracy of the personal data is disputed by the data subject, for a period that allows the controller to verify the accuracy of the personal data;
- the processing is unlawful, but the data subject does not wish the personal data to be deleted, but instead requests the restriction of its use;
- the controller no longer needs the personal data for the purposes of processing, but the data subject requires them for the establishment, exercise or defense of legal claims;
- the data subject has objected to processing pursuant to Article 21(1) pending verification that the controller’s legitimate grounds override the data subject’s interests.
- Where processing is restricted pursuant to paragraph 1, such data shall be processed, with the exception of their storage, only with the consent of the data subject or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural person or for important reasons of public interest for the Union or a Member State.
- Where a data subject has requested the restriction of processing pursuant to paragraph 1, the administrator shall inform him before the cancellation of the restriction of processing.
(1) After we receive your request, we will send you a letter with detailed instructions for your verification as a user of the store and a subject of the requested personal data to the email you used to register or place orders in the e-shop to restrict processing.
(2) After carrying out the verification according to para. 2, The Company will stop processing your personal data.
Right of portability
Art. 13. (1) If you have consented to the processing of your personal data or the processing is necessary for the performance of the contract with the Administrator, or if your data is processed in an automated manner, you may:
- to ask the Administrator to provide you with your personal data in a readable format and to transfer them to another Administrator;
- to ask the Administrator to directly transfer your personal data to an administrator specified by you, when this is technically feasible.
(2) You can exercise the right of portability by sending us by e-mail the completed form according to Appendix No. 3 or a request in free text, after which the Administrator will send to the e-mail you used to register or place orders in the e-store, a letter with detailed instructions for your verification as a store user and subject of the personal data for which portability is requested.
(3) After carrying out the verification according to para. 2, The Company sent the data it processes for you in a suitable electronic format to the e-mail you specified.
Right to object
Art. 14. You may object at any time to the Administrator’s processing of personal data relating to you, including if it is processed for the purposes of profiling or direct marketing.
Your rights in the event of a breach of the security of your personal data
Art. 15. (1) If the Administrator detects a violation of the security of your personal data, which may create a high risk for your rights and freedoms, he shall notify you without undue delay of the violation, as well as of the measures that have been taken or are about to be taken.
(2) The administrator is not obliged to notify you if:
- has taken appropriate technical and organizational measures to protect the data affected by the security breach;
- has subsequently taken measures to ensure that the breach will not result in a high risk to your rights;
- notification would require a disproportionate effort.
Data sharing
Art. 16. The company uses third parties to support certain contractual activities or to fulfill a legal obligation. We do not provide your personal data to third parties before we have made sure that all technical and organizational measures have been taken to protect this data and we strive to implement strict controls to fulfill this purpose. Some of the recipients of personal data may be:
delivery companies, courier companies, external consultants and specialists, banks, security companies, persons who on assignment maintain equipment, software and hardware used for processing personal data by the Company, hosting companies and sales agents, marketing and advertising agencies and etc.
The provision of personal data is in some cases mandatory in order to comply with our legal requirements, such as: Regulatory authorities, incl. state commissions, institutions and agencies, NRA, NOI, courts, prosecutor’s office, and others to whom we are obliged to provide personal data under current legislation.
Art. 17. The administrator does not transfer your data to third countries.
Art. 18. In the event of a violation of your rights under the above or applicable personal data protection legislation, you have the right to file a complaint with the Personal Data Protection Commission as follows:
Appendix #1
Form for withdrawal of consent for processing purposes
Your Name*: …………………….
Your email you used in the e-shop*: …………………….
Feedback data (e-mail)*: …………………….
Until
Name: …………………….
EIK/BULSTAT: …………………….
Headquarters and address of management: …………………….
Mailing address: …………………….
Telephone: …………………….
E-mail: …………………….
Website: …………………….
I hereby withdraw my consent to the processing of the personal data provided by me for the purposes of receiving a newsletter, advertising messages or other marketing materials, being aware of the conditions for withdrawing consent in accordance with the Mandatory Information on the Rights of Data Protection Persons of the personal data of the electronic store.
In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:
Name: Personal Data Protection Commission.
Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: 02 915 3 518
Website: www.cpdp.bg
Appendix #2
Request “to be forgotten” – to delete the personal data associated with me
Your Name*: …………………….
Your email with which you registered or used for orders in the e-store*: …………………….
Feedback data (e-mail)*: …………………….
Until
Name: …………………….
EIK/BULSTAT: …………………….
Headquarters and address of management: …………………….
Mailing address: …………………….
Telephone: …………………….
E-mail: …………………….
Website: …………………….
I ask that all personal data that you collect, process and store, provided by me or by third parties who are related to me, according to the specified identification, be deleted from your databases.
I declare that I am aware that some or all of my personal data may continue to be processed and stored by the controller for the purposes of fulfilling its legal obligations.
In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:
Name: Personal Data Protection Commission.
Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: 02 915 3 518
Website: www.cpdp.bg
Appendix #3
Request for portability of personal data
Your Name*: …………………….
Your email with which you registered or used for orders in the e-store*: …………………….
Feedback data (e-mail)*: …………………….
Until
Name: …………………….
EIK/BULSTAT: …………………….
Headquarters and address of management: …………………….
Mailing address: …………………….
Telephone: …………………….
E-mail: …………………….
Website: …………………….
Please send all personal data related to me that is collected, processed and stored in your databases in XML format to:
e-mail: …………………….
Administrator – accepting the data: …………………….
Name: …………………….
Identification number (EIK, BULSTAT, reg. number in the CPLD): …………………….
E-mail: …………………….
In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:
Name: Personal Data Protection Commission.
Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: 02 915 3 518
Website: www.cpdp.bg
Appendix #4
Request to correct data
Your Name*: …………………….
Your email with which you registered or used for orders in the e-store*: …………………….
Feedback data (e-mail)*: …………………….
Until
Name: …………………….
EIK/BULSTAT: …………………….
Headquarters and address of management: …………………….
Mailing address: …………………….
Telephone: …………………….
E-mail: …………………….
Website: …………………….
I request that the following personal data that you collect, process and store, provided by me or by third parties who are related to me, be corrected as follows:
Data subject to correction:
…………………………………………..
Please correct them as follows:
…………………………………………..
Name: Personal Data Protection Commission.
Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: 02 915 3 518
Website: www.cpdp.bg
In case of a dispute that cannot be resolved together with the online store, you can use the ORS website.
All products on the page are subject to update. The information on the page can be changed at any time, and the changes are not necessarily announced on the page.